Server Monitoring

Monitoring your server is a critical part of successful administration. This page (and the content it offers) enables you to see some of the important metrics affecting your server operation.

In most instances, this information is only relevant if you’re experiencing a problem of some sort.

No problem? Great!

System Info

The first section is an overview of the Java Virtual Machine (JVM).

Average Ping Duration

Shows the state of your Internet communications (from the CAS perspective), and notes any abnormally slow pings between the host (CAS) and your BATMs deployed in the field.

Metrics

Each metric comes with it’s own individually-wrapped explanation via the: .

Methods

Note here any methods that may be stuck or excessive (impacting your CAS/server performance).

Server Dump

A server dump may be requested by Support for troubleshooting purposes. Navigate to this page and perform a server dump to compile & collect the relevant data needed by our developers:

A server dump can also be performed from the CLI:
- Create the flag: sudo touch /batm/app/shared/server.dump
  - A server dump will be generated at: /batm/data
  - A heap dump will be generated at: /batm/app/shared

Processing Progress

These operations are queued. Watch for stuck operations (no change over the course of a minute).