Troubleshooting Articles by Error

Add troubleshooting article

These articles are sorted by popularity and list common problems (symptoms).

BATM Troubleshooting

• Page:
  OOO: Terminal is out of service
• Page:
  OOO: VPN connection not established
• Page:
  OOO: Acceptor serial number mismatch
• Page:
  Message: SMS Could not be sent. Wrong phone number?
• Page:
  Android Password
• Page:
  OOO: Unknown network error
• Page:
  Acceptor: Connection Checks
• Page:
  OOO: Terminal is not registered
• Page:
  Error: Invalid Wallet - use failed
• Page:
  Printer Troubleshooting
• Page:
  Error: BATM has stopped
• Page:
  Symptom: QR codes ignored at BATM
• Page:
  Acceptor Problems
• Page:
  OOO: Client Certificate Mismatch
• Page:
  Error: Transaction Failed

CAS Troubleshooting

• Page:
  Message: Wait 24 hours
• Page:
  Message: "OPENING HOURS SET, BUT NOT ACTIVATED"
• Page:
  ERROR: License Number is NOT Valid
• Page:
  Message: Address Validation FAILED
• Page:
  Failed SELL transactions
• Page:
  Message: Username Blocked
• Page:
  Message: Check your IP Whitelist
• Page:
  Message: Unknown Version
• Page:
  Admin Service Issues
• Page:
  Master Service Issues
• Page:
  Insecure Browser Connections
• Page:
  Message: IP Address is Banned
• Page:
  What is the IP address of my CAS server?