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Troubleshooting Articles by Error

Created by Charles Wernicke
Last updated: Sep 01, 2021


These articles are sorted by popularity and list common problems (symptoms).

BATM Troubleshooting

  • Page:
    Message: SMS Could not be sent. Wrong phone number?
  • Page:
    Error: Unknown network error
  • Page:
    Acceptor: Connection Checks
  • Page:
    Error: Terminal is not registered
  • Page:
    Error: Invalid Wallet - use failed
  • Page:
    Printer Troubleshooting
  • Page:
    Error: BATM has stopped
  • Page:
    Acceptor Problems
  • Page:
    Error: TLS error
  • Page:
    Error: Transaction Failed
  • Page:
    Error: Server is not Reachable


CAS Troubleshooting

  • Page:
    Message: "OPENING HOURS SET, BUT NOT ACTIVATED"
  • Page:
    Failed SELL transactions
  • Page:
    Message: Username Blocked
  • Page:
    Message: Unknown Version
  • Page:
    Admin Service Issues
  • Page:
    Master Service Issues
  • Page:
    Insecure Browser Connections
  • Page:
    Message: IP Address is Banned
  • Page:
    What is the IP address of my CAS server?


{"serverDuration": 26, "requestCorrelationId": "dbe5de12519a4e96"}