Updating your systems will temporarily disable them, so choose an appropriate time. Also note that General Bytes' support is not available 24x7 - you may want to schedule it judiciously. Currently, the best days to upgrade are Tuesday - Thursday.
IMPORTANT! Your BATM MUST have a strong Internet connection to successfully download the update package! If your BATM seems to ignore your instructions to upgrade, this is most certainly the problem. Please try connecting your BATM to another - morereliable - Internet source. A cellphone hotspot will usually suffice for this temporary task.
NOTE: Terminal versions prior to 20190130, MUST be upgraded to the intermediate version 20190130 before they will accept current updates!
Upgrade to 20190130 first, then upgrade to the current version!
NOTE: the BATM must remain idle for a few minutes before it will begin the update! If you or customers are active on the screen, the upgrade will be postponed until the screensaver has activated for a while and the BATM is considered "idle".
Software upgrades are divided into two types:
CAS (server): the CAS is responsible for all "backend" functions that are common to all the BATM's on your system.
BATM (terminal): BATM software should be kept current to keep up with CAS. Currently, each BATM must be upgraded individually.