Acceptor Billset Upgrade

New varieties of paper currencies are constantly issued. At some point, you will need to update the firmware in your bill acceptor to recognize these new banknotes.

This article describes updating the acceptor billset.

Create a Support ticket if you feel the acceptor needs to be reprogrammed - that procedure is different, it is not described here & is deliberately undocumented.

RECYCLER? Read this:

Always “float down” (purge) recyclers before upgrading the firmware!

Recyclers can only store one type of currency (i.e. USD, CAD, or EUR etc).

The primary currency is the only currency saved for dispensing; so if you have a USDCADEUR combination, only USD can be dispensed (while all can be accepted). If you’d prefer to dispense CAD, then you’d have to install a billset that identifies CAD as the primary currency (e.g. CADUSD). Not all combinations are possible. Ask Support if any particular combination is available.

THE Y1530 FIRMWARE WILL BRICK YOUR HEAD. DON’T DO IT!

First, determine the billset variety.

You’ll need to enter the billset name precisely. It varies by acceptor model & manufacturer.

Acceptor Billset Upgrade | Which acceptor do I have?

If you’re uncertain of the billset name, please Create a new Support Ticket and:

Request the billset firmware name.
Specify the fiats you accept, or would like to accept (billsets).
Provide the affected BATM serial number(s).
Note the acceptor version (yellow or blue - see below)

We will reply to your support ticket notifying you of the billset “flavor”. All questions (above) must be ascertained before we can prepare the download, so please provide all requested details in advance.

Download and install the billset to the Terminal.

After you’ve determined the billset name, you need to download the update from our server to yours, and

install the acceptor billset from the CAS Terminal’s action menu.
The upgrade may take up to 35 minutes. Please be patient.
A stable & uninterrupted internet connection at the Terminal is required!

1. Click “Acceptor Update” from Terminal: ACTIONS

2. Enter the name of the acceptor BILLSET firmware:

e.g. for newer US-based BATMs, the billset would typically be “Y1USDEURCAD”.
the billset name must be be precisely typed, not all combinations are valid.

3. Click UPGRADE ACCEPTOR.

The maintenance screen will appear on the BATM, and it will download the billset firmware.

DO NOT REMOVE POWER TO THE BATM DURING THE FIRMWARE INSTALLATION.
DO NOT REBOOT THE BATM DURING THE FIRMWARE INSTALLATION.
DO NOT UPDATE THE BATM DURING THE FIRMWARE INSTALLATION.
Installation will typically take about 10 minutes, and then the BATM will automatically reboot.

4. You’re done. The billset should now accept the specified banknotes.

Trust, but verify!
- Test that every banknote denomination is ACTUALLY accepted.
- If older banknotes should now be rejected, test that they are actually rejected!

Confirm the upgrade was accepted by looking at either:

The BATM Administration screen:

The Terminal acceptor status in CAS:

BATM reboot may be required to display current information.
The ADMINISTRATION screen AT THE BATM is always accurate & definitive.

Which acceptor do I have?

Two different types of acceptors may be installed: blue (UBA) or yellow (MEI).

The billsets are NOT interchangeable!

UBA Acceptors

Integrated in older models of BATMs (only).

UBA (blue) billsets will start with a "B", i.e. B1EURUSD

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