Request a new feature, or report a bug

General Bytes has the benefit of being small enough to be nimble & fast, yet the power of global reach. Our software is always improving, and most of these improvements come from ideas proposed by our customers: You!

We welcome your comments, suggestions, and ideas.

For new Crypto, Exchanges, Wallets, or interfaces, please explore our Github presence:

• https://github.com/GENERALBYTESCOM

• More information: https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/982482997

To report an issue or suggest improvements with CAS or any model BATM, please submit a feature request using the CAS links as shown:

Open

The Support Department has little (if any) influence upon the Development Team's tasks or priorities. Creating a support ticket for this purpose is unlikely to achieve your desired results. We only support existing features.

Bug Reports and Feature Requests:

Not every offered field is required or applicable. When creating a bug report or feature request, the main fields of interest are the summary & description. The rest may be safely left at their defaults.

Create your summary:

Open

• be precise, yet descriptive,

• just summarize the topic.

Enter a useful description:

• If you're requesting a new feature, include links (if any) and suggested placement (AML/KYC, Crypto Settings, etc) of this feature in CAS. Describe what the feature will accomplish, and how it will improve your operation.

• Bug reports require a CAS version, and the specific steps to reproduce the symptom. To be considered, the bug report MUST be reproducible on the LATEST version of software.

• Do not include CONFIDENTIAL INFORMATION! These requests are public, and anyone can see what you write. Redact or obscure any information that might possibly compromise your security.

Create it:

• You’ll be brought to the official page showing your request. Save the link, and return to it to inquire upon it’s status. Support will have the same access & information, creating a support ticket will not achieve substantial results or increase it’s priority.

• Bug Reports & Feature Requests cannot be deleted (by you).

• If your Operation is completely disabled by the bug, please DO REPORT IT in a support ticket.