The BATM acts more-or-less as a remote control. It connects to a Crypto Application Server (CAS) which performs most of the duties involved in any transaction. You can’t do anything with the BATM unless it is connected to CAS. Your connection may be the most important aspect of your setup.
After initially turning on your BATM, you’ll be presented with this generic error:
This catch-all error simply means that it can’t reach CAS. If you haven’t yet connected the BATM to the Internet, that would explain why. So, we need to connect to the Internet to resolve this issue.
The error message should disappear once a connection has been established.
More information: Error: Server is not Reachable
We recommend Ethernet where possible.
If you use Ethernet you won’t see this error, or have to configure WiFi.
Skip to Step 2 if you have already connected using Ethernet.
Ethernet troubleshooting (if necessary): Connect your BATM using Ethernet
For the fastest & easiest results, setup the BATM in CAS first!
Reversing the order makes this process more difficult. The Terminal may need to be unpaired, and another onsite trip may be involved. Save yourself the grief; do it right the first time.
CAS Overview: Crypto Application Server
Have you configured the Terminal VPN for this BATM? Terminal VPN Configuration
It’s required!
If you have already installed CAS: Terminals Dashboard (add a new Terminal)
If you’ve ignored this advice, then you’ll have to unpair the Terminal.
See: Unpairing a Terminal
1. Set your Server IP.
Set the BATM Server IP2. Connect the BATM to the Internet.
3. Match the Pairing Code.
Terminal PairingTrouble pairing? See:https://generalbytes.atlassian.net/l/cp/X1CrwW4i