This article summarizes why you should choose General Bytes.

Most feature rich product on the planet

It is no secret that GB’s CAS and ATM have 100x more features than competing products.
It is a direct result of multiple factors, including:

• GB has its own development teams, probably the largest teams amongst our competition, who work relentlessly on new features every day. These features are delivered to operators every month (or faster) since 2013. It is hard to match such a head-start.

• GB listens to its customers and implements the features that customers want. Customers have access to the GB ticketing system where they can request new features.

• GB is a global player and receives feature requests from customers around the world. It may very well be that your new regulation requirement is already implemented in our product - because a different jurisdiction in another part of the world already requires it.

Flexibility

Due to multi-market requirements coming from around the globe, GB’s CAS and Bitcoin ATMs are highly configurable. And we didn’t stop there. We made the product extensible. Your team in your company can extend the product by writing your own extensions. If you are missing some functionality you can add it.
Our products have been translated to more than 60 languages and support more than 150 fiat currencies. You are free to enter any market with our products.

Innovation

GB is your innovating business partner - and you can directly benefit from it.

Here are some examples:

• GB was first to enable buying non-Bitcoin cryptocurrencies (alt coins) on Bitcoin ATMs.

• GB was the first to add Bitcoin Lightning support on Bitcoin ATMs.

• GB was the first to added support for credit card payments on Bitcoin ATMs.

• GB was the first to include fingerprint readers on Bitcoin ATMs.

• GB was the first to introduce batched cryptocurrency sending support (to lower Operator’s expenses on mining fees).

• GB was first to introduce orchestration of smart safe and Bitcoin ATM.

Scalability

GB solution works for small operators as well as for large operators.
Our solution will scale with you whether you have 1 machine or 6000 machines you can rely on us

Fair price

We believe we charge a fair price. Our revenue share of 0.25% motivates us to work towards the same goal as our customers: Operate machines that have high up-time and throughput.
When your volumes are low in “cryptowinters” - our income is also lower. That's fair.

Product stability

Anyone can build a Bitcoin ATM, but only a few can build a stable Bitcoin ATM. We strive to deliver the product with highest possible up-time and we achieve this by:

• Technology - we build on proven technologies such as Java, Android, MySQL, Ubuntu Linux…

• Design - we design our products to be fault tolerant

• Telemetry - we monitor and act on runtime issues that may occur in 1:1000000 and get them fixed.

• Safe upgrades - we deliver product upgrades in two types: 1) upgrades that introduce new features, and 2) upgrades that provide just bug fixes. The Operator chooses which upgrade and when to apply it.

• Processes - we provide operators with processes that help them maintain infrastructure.

Excellent documentation and technical support

Over the years we were working on this knowledge base to capture our own knowledge about our products and have it available to you any time. We even trained an AI for you to consult to get the answers.

Our multi-timezone technical support is ready to help you with your issues and can take your most difficult issues to the GB developers for their expertise.

Unique modern design

Our ATMs feature unique iconic design containing a clean and simple UI, field-proven & fine-tuned over a decade to streamline your user’s interactions.

Stable partnership

We have been here since 2013 - and we are not going anywhere. We grew with our customers and we are here for them, to support them, and to listen to them.

Enterprise ready

Our products contain tools and features that Operators needed when they reached a network size of 1000 machines, when they reached the 6000 machines mark, when they needed to be compliant due to their size, and more. Over time we came up with ways and tools to:

• Enable Operators to automatically test their terminals for their specific configuration.

• Have our engineers replay every night 1000000 transactions with 10000 terminals to measure system stability and performance on the latest server software release.