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Problem

Info

While booting, a message on a black screen reports “BATM has stopped”.

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Solution

We hope everything works perfectly forever. Sadly, this isn't always the case.

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Here are some possibilities:

  1. Turn off power to your BATM for a few minutes.

  • Switching it off from the inside isn't enough to reset everything.

2. The software version used is suddenly incompatible with the universe.

3. The Terminal settings within CAS may be incomplete or damaged. 

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5. You've updated the server, but not the BATM:

6. An electronic component of the BATM is failing or has failed.

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7. Try resetting the BATM to factory defaults - if all else has failed.

If the problem persists, please create a new Support Ticket.

  • Note in the ticket any steps that you’ve already completed to avoid repetition.

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