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  1. Setup your paid Telesign account.

  2. Retrieve your API Key and Customer ID from your Telesign Home Page.

  3. Create or modify the settings file to include the API Key and Customer ID.

  4. Restart CAS.

  5. Navigate to your CAS Organization page and enable “Phone Lookup Providers”.

  6. Choose the CAS options you wish to employ.

  7. Activate this feature the features ALSO in both: AML/KYC & and Terminal Details

    THE FEATURE WILL NOT WORK UNLESS IT IS ACTIVATED IN ALL 3 PLACES

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    1. Telesign must be enabled in ALL 3 AREAS to function fully as described.

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Telesign Settings File

Create this file: /batm/config/telesign

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  • Both aml_customer_id and phone_lookup_customer_id currently require the same (“Customer ID”) entry.

  • Both aml_api_key_base64_encoded and phone_lookup_api_key_base64_encoded currently require the same (“API Key”) entry.

  • Save the file (Ctrl+X) and exit (press Y when asked, do not change the filename).

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CAS Organization

Change these Organization settings as desired. These are the master switches, and must be enabled for any Terminals to use the service.

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You may setup Telesign with your own account as noted above, or disable it entirely. Telesign must be disabled in 3 different CAS locations!

  • If it is enabled in any of the CAS settings - but the service is down - it will block all customers!

These options are normally disabled (by default) - but if you accidentally enable them, you’ll encounter issues with new “Not Registered” Identities. The following options are scheduled for removal, but at least one Operator has run into this problem, so these instructions are being provided.

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