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Quickly view a summary of existing policies, and test them with a single click.
View the Notification Policy. | |||
The easy way to replicate an existing policy for modification. | |||
Remove the Policy.
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Test it! Make sure it works as expected. |
Example Rule:
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Notification Policy Details
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Action: the result of the the event being triggered:
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Available Actions:
Action | Notes |
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Send email | |
Send SMS | Always use a fully qualified target phone number
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Send Telegram message |
Voice call | Charges will apply. |
Call Webhook | For systems using registered extensions ONLY.
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Send approval link by SMS | Customer Enrolled Rule only |
Send approval link by email | Customer Enrolled Rule only |
Send approval link by Telegram | Customer Enrolled Rule only |
Action Parameter:
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Enter the actual phone number, email, or Telegram ID of the notification recipient.
Delete any unnecessary Actions. |
Add new Actions, or delete a secondary Rule:
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Notification Policy Rules
Rule | Parameters (bold = required) | Notes |
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Transaction Success |
| It’s good to know your BATM is doing what it’s supposed to do! |
Transaction Failed |
| Any Buy, Sell, or Withdraw transaction “fails” when it cannot be processed. There are a few reasons that this can occur; invalid data (e.g. bad configuration), amount is not calculated due to rate source unavailability, wallet or exchange has insufficient coin or fiat. |
Wallet Crypto Balance Low |
| Restock your hot wallet! |
Exchange Crypto Balance Low |
| Increase the available coin at your Exchange. |
Exchange Fiat Balance Low
Fiat
Amount
Increase the available funds at your Exchange.
Cash High |
| more cash = more risk; clear it out regularly |
Cashbox Banknote Count High
Fiat
Amount “High”
Cashbox Banknote Count Low
Fiat
Amount “Low”
Recycler Cash Low
Fiat
Amount “Low”
Fiat
Amount “Low”
Dispensers are getting low on total fiat on hand; this may result in lost “Sells”.
Customer Enrolled | AML/KYC Event: a customer has submitted his/her identity documents & is awaiting your approval. | |
Store Order Prepared | n/a | Currently unsupported. |
Store Order Paid | n/a | Currently unsupported. |
POS Order Prepared | n/a | Currently unsupported. |
POS Order Paid | n/a | Currently unsupported. |
Terminal Offline X Minutes |
| Terminal has been offline for the [parameters] time.
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Terminal Online Again | Terminal has regained a connection to CAS. | |
Stacker Manipulation | Stacker/cashbox has been pulled. | |
Terminal Errors | Terminal is “out of order” with any of these problems:
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Transaction Cash Limit Reached | Your customer has reached their upper limit permitted for that Identity.
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Transaction Cash Supply Reached
Your customer has reached their upper limit permitted for that Identity.
Cash Low |
| Dispensers are getting low on total fiat on hand; this may result in lost “Sells”. |
Cashbox Banknote Count High |
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Cashbox Banknote Count Low |
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Invalid Payment Received | You have a SELL problem. Your customer sent you a payment that wasn’t quite right |
Short Counters Cleared
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Balance Cleared | A transaction was started but not finished. After a 10 minute delay, the BATM automatically auto-completes the transaction & “clears” the balance to permit another transaction. | |
Transaction Supply Limit Reached | Your customer has reached their upper limit permitted for that Identity.
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Recycler Cash Low |
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Short Counters Cleared | The cashbox has been emptied. | |
Rate Source Not Available | Your Rate Source is offline.
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Short Counters Cleared | Cash has been cleared from the machine by an attendant. | |
Watchlist Scan Ban | A transaction score violation has occurred.
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Photo Printed | for use with Photokiosks only
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Exchange Fiat Balance Low |
| Increase the available funds at your Exchange. |
Stacker Out For X minutes |
| Used when the Stacker Manipulation rule has driven you absolutely insane. |
Door Sensor | The BATM door has been opened. | |
Stacker Out Outside Opening Hours | Relies on: | |
Transaction scoring provider flagged a transaction or an address | Transaction Scoring trigger.
CipherTrace scored the transaction = 10 and the transaction was blocked. | |
Transaction scoring provider flagged a transaction or an address as suspicious but not with a score high enough to be blocked | Transaction Scoring trigger.
CipherTrace scored the transaction = 9 and the transaction was permitted. | |
QR-Code sticker detected | The security feature must first be enabled.
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Alarm Status | For use with BATM alarms.
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Alarm Triggered | For use with BATM alarms.
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Alarm PIN Accepted | For use with BATM alarms.
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Alarm PIN Not Accepted | For use with BATM alarms.
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Terminal rejected due to wrong IP address | When IP Whitelist Enabled is active.
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Dispenser Cassette Manipulation | Fires when a dispenser cassette is ejected. | |
Dispenser Initialization Failed | Triggered when a dispenser problem is detected during dispenser activity. | |
Acceptor acceptance problem | Fires when the acceptor rejects a banknote 3 consecutive times. | |
Machine inactivity | Your BATM hasn’t been used in 2 days! | |
Transaction attempts reached | Triggered after a customer initiates (then abandons) a transaction - 3 consecutive times. | |
Cashback Created | A cashback has been sent to a customer. | |
Organization Invoice Created | ||
Cash Collection Missed | A scheduled cash collection didn’t occur. | |
Possible Fraud | The BATM senses that a door is open and a transaction was attempted.
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Blacklisted Address Used | A blacklisted wallet address was presented at the BATM. | |
Watched identity performed transaction | An Identity (marked to be “watched”) conducted a transaction. | |
Lifetime identity volume reached | ||
Customer Agreed to Marketing Opt-in | See: Discounts (opt-in) | |
Wallet Crypto Balance Too High | ||
Exchange Crypto Balance Too High | ||
Travel Rule transaction submission failed | ||
Verification Provider Registration Approved | ||
Verification Provider Registration Declined | ||
Identity created | ||
Dispenser banknote count set | ||
Acceptor is not detected | ||
Acceptor disconnected | ||
Terminal Paired | A Terminal has been approved/paired for connection to CAS. | |
Cash Collection created | Sends information about a cash collection, including:
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Organization Invoice Created | ||
Organization Locked | ||
Queued Transactions Failed |