When accessing CAS, you are permitted a limited number of login attempts before your user name will be blocked.
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Failing to correctly enter all 3 credentials 5 times will result in a ban:
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The resolution depends upon the server you are trying to access.
| Tip |
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If you use the GB Cloud, please create a support ticket and request that the ban be lifted.
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Password requirements:
12+ characters,
includes at least one digit,
includes at least one special character,
includes at least one lowercase + one uppercase characters.
If you run your own CAS server:
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| Code Block |
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sudo /batm/batm-manage unban-user USERNAME |
Replace USERNAME with the actual username blocked.
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