Atlassian produces the Jira ServiceDesk software, which can be integrated with CAS to enable ticketing from your customers - to your Jira ServiceDesk server.
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AUTHENTICATION USERNAME
Your Atlassian Id in Your Atlassian ID in a form of an Email address.
SERVICEDESK ID
Open this link → Change https://your-project.atlassian.net/rest/servicedeskapi/servicedesk
Change YOUR-PROJECT to your project and load it.
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Find the value of 'id' of the desired projectName/projectKey
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(it is an Integer).
REQUEST TYPE GROUP ID
Jira ServiceDesk → Projects → Your project → Project settings → Portal settings → Portal groups → Inspect Navigate to:
Jira ServiceDesk > Projects > Your project > Project settings > Portal settings > Portal groups
Inspect the desired Portal group, containing 'data-rbd-draggable-id='draggable-group-X''
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That is the
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REQUEST TYPE GROUP ID.
AUTHENTICATION TOKEN
Create and manage these API tokens in tokens within your Atlassian account.
PORTAL ID
Jira ServiceDesk → Projects → Your project → Project settings → Portal settings → Portal URL → Last numberNavigate to:
Jira ServiceDesk > Projects >Your project > Project settings > Portal settings > Portal URL
The last number is the PORTAL ID.
REQUEST TYPE ID
Navigate to:
Jira ServiceDesk → Projects → Your project → Project settings → Request types → Open desired Request type → Last number in Browser URL> Projects > Your project > Project settings > Request types
Open the desired Request type, and
REQUEST TYPE ID is the last number in your browser URL.