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Congratulations!

You’ve received your new BATMFour and you’re eager to get started.

So, let’s get started!

1. Handling arrangements:

Note

The BATMFour weighs approximately 145kg (320 lbs) before packaging!

The BATMFour will be shipped differently depending on your location. The BATM itself is heavy - about 145kg (320 lbs). This may require 2 or 3 people to unload it depending upon it’s area of deployment! The BATM may be crated, or wrapped in cardboard & plastic wrap.

Please plan accordingly, and recruit a few extra hands to assist in the uncrating process.

European Shipping:

The BATM will arrive standing up on a pallet, wrapped in cardboard & shrink-wrap.

Check the tilt sensors upon receipt to ensure that the machine hasn’t been tossed about.

Note any shipping damage or tilt variations on the shipping receipt.

Overseas Shipping:

The BATM will arrive in a crate about the size & shape of a coffin on a special custom pallet.

Check the tilt sensors upon receipt to ensure that the machine hasn’t been tossed about.

Note any shipping damage or tilt variations on the shipping receipt.

Typical total weight: 227kg (500 lbs)

2. Uncrating (Overseas shipping only)

Requires:

  • T-20 Torx screw bit (and associated tools).

  • 2 people (minimum).

Remove the screws & top lid.

  • Use a prybar to lift off the top.

  • Take care not to injure your digits!

Remove the side screws & base panel.

  • Removing the wood panel eases removal of the BATM.

Carefully remove the waterproofing plastic wrap, keeping the sharp edge of the blade pointing AWAY from the BATM.

  • Don’t cut yourself!

Stand it up.

  • Use 2 people (minimum).

  • Don’t wear sandals.

  • Slide it forward a little.

  • Maintain control - don’t let it drop!

  • Gently lift it upright.

  • Move to the deployment area.

3. Remove any remaining protective covering(s).

4. Locate the Serial Number.

5. Register with General Bytes.

Notify the Sales Department that you’ve received the BATMFour, and advise them of any shipping damage or tiltage. You’ll also need to let them know how you want to connect your BATM to CAS. If you don’t have a GB Operator account yet, you’ll also need that setup as well. Since these things aren’t instantaneous, doing it now will expedite the final process of setting up your BATM.

Tip

Notify the Sales Department of receipt.

  1. Note any shipping damage or tiltage. Include pictures!

  2. Include your serial number.

  3. Request a GB Operator account (if you don’t already have one).

    1. Request a License Key.

    2. Request an API Key.

6. Locate the key:

The BATMFour key is fastened by a screw + wingnut next to the external power plug.

  • The BATMFour vault cover key is BLACK.

Image RemovedImage Added

7. Open the VAULT!

Tip

Use the key found in the previous step to open the outer door.

The default PIN for the electronic lock is: 123456

  • Rotate the handle CLOCKWISE to open.

8. Remove your box of accessories.

Inside, find these items:

Contents:

  1. MEI Acceptor guide,

  2. the blue key, and an extra set of both keys1,

  3. labels,

  4. dispenser tray assembly,

  5. power cord,

  6. roll of printer paper 2,

  7. tools required for assembly,

  8. cash dispenser extension supports 3,

  9. NFC card weight 4,

  10. 50 each NFC cards,

  11. BATM Operating Manual (not pictured).

Warning

IMPORTANT: Keep the spare set of keys safely stored in case of loss of the working set.

Info

NOTES:

1 The blue key unlocks the top panel (the head).

2 For replacement printer paper specifications, please see: Thermal Paper Specifications

3 Used to support a cassette extension on your cash dispenser (save them).

4 Place this on top of your NFC cards in the NFC dispenser, see: NFC Card Setup

9. Assemble & install any accessories.

  1. Remove the tape & cam levers (spares - unused) on the cashbox.

  2. For dispenser tray assembly & installation, see: Configure your Dispenser

  3. Install the NFC cards into the dispenser.

    1. Place the weight on top of the stack.

  4. Install the roll of paper onto the spindle.

    1. The printer paper is single-sided, and must be installed to feed counter-clockwise.

    2. Do not lose the yellow plastic spindle cap - it is required for proper printer operation!

    3. Attach the spindle cap to the end of the spindle after the paper is seated.

Warning

IF YOU BOLT THE BATMFour TO THE FLOOR, BE CAREFUL NOT TO TIGHTEN THE BOLTS EXCESSIVELY. THE BASE PLATE CAN WARP, CAUSING THE VAULT DOOR TO JAM!

10. Plug it in, turn it on.

11. Next: Setup your BATMFour in CAS.

The BATM should be setup & ready in CAS before you attempt to connect the BATM to the server.

12. Lastly: Connect your BATM to CAS.

Make sure you’ve completed the previous step before connecting the BATM to a network.

Note

IMPORTANT

After successfully connecting your BATM to CAS, make sure to update your BATM firmware as soon as possible afterwards. Security updates are (usually) released monthly and the shipped version is unlikely to be current. Save yourself any frustration by updating immediately!

Warning

If you run into problems, please notify the Support Department: Create a Support Ticket

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