Page Comparison

...

Something changed, and now you see this message. Don't fret. This is easily resolved in one of two ways:

...

GUI instructions:

...

...

Note

Is your Server IP set correctly? Instructions found here.
Try powering off your BATM while unpairing.
Is the IP Whitelist disabled? The “pairing” can never occur if the BATM’s IP is rejected.
- See: Error: Check your IP Whitelist

Note

On older CAS versions (pre-2021): is your Shared Secret Hash properly set in the Terminal settings?

Try resetting it to the default, even if you haven’t changed it recently.
This hash is emailed to you after you've confirmed receipt of your BATM.
Contact the Support department if you've lost your Shared Secret Hash.
- The Shared Secret Hash was eliminated in version 20201015.

...