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Warning

The message “Server is not Reachable” is displayed on your BATM.

  • Other BATMs in your network do not display this message.

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The underlying cause of this type problem may arise in one of these five areas:

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  • The Server IP is set to a GB default.

  • The Server IP may reset to the default after certain BATM procedures.

  • Instructions to set your Server IP: Set the BATM Server IP

  • Make sure the BATM is paired with your CAS: Error: TLS error

Standalone CAS Operators:

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Note

If you operate only a single BATM and your own CAS, then the problem may lie within your CAS server.

A quick test to verify that your CAS server’s ports are properly exposed (and open) can be conducted using “nmap” on any Linux computer. Replace “IP” with your actual CAS server IP:

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