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Obviously, we cannot control the Internet or your routing - but you may want to check CAS if you run your own server and ALL your BATMs are offline:
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We recommend Ethernet in areas that have weak or unstable Internet access. Some WiFi routers just aren’t up to the task. A strong WiFi signal doesn’t mean a stable connection. A microwave oven or various electronics may generate spurious signals that disrupt the connection - and cause this error. Ethernet overcomes this weakness. |
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Solutions:
First, ensure that you have connected to a local router.
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The Server IP is set to use the GB Cloud by default.
The Server IP may reset to the default (the GB Cloud) after certain BATM procedures.
Instructions to set your Server IP: Set the BATM Server IP
Make sure the BATM is paired with your CAS: Error: TLS error
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We recommend Ethernet in areas that have weak or unstable Internet access.
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Standalone CAS Operators:
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If you operate only a single BATM and your own Standalone CAS, then the problem may lie within your CAS server. This does not apply when using the GB Cloud CAS.
A quick test to verify that your CAS server’s ports are properly exposed (and open) can be conducted using “nmap” on any Linux computer. Replace “IP” with your actual CAS server IP: |
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