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Warning

If an incorrect amount is sent, the SELL is a FAILURE.

Scam artists will occasionally attempt to defraud BATM Operators by various means involving a SELL. Don’t fall victim to high pressure tactics - we have implemented safeguards for your protection, but we can’t protect you from yourself. Always wait for SELL transactions to confirm.

  • The MINIMUM number of confirmations allowed is (1) one.

  • More information: The Mempool

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How failed SELLS are handled:

Normally, any amount that fails is sent to your “Invalid Payments Address”. Under extraordinary circumstances, the coin may get stuck “stuck” on your server - and this includes the GB Cloud.

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Tip

Always ensure that you maintain control of your Invalid Payments Address!

Temporary wallets are created on your CAS server to verify each SELL. These wallet addresses will look foreign on the blockchain. Don’t fret - you haven’t been hacked.

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How do you access “stuck” coin?

Tip

If you use the GB Cloud, please create a Support Ticket and describe the transaction. We’ll forward the coin to the wallet address you provide.

How do you access the coin?

If you operate your own Standalone CAS, then you have a couple CLI tools available to quickly fix the problem. These (and other) tools are described in detail here: batm-manage: the CAS CLI Toolkit

  1. Run the “show balances” command to display any stuck amounts.

  2. Use “send payment” to forward the coins to any wallet you desire.

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  1. Wait for the transaction to confirm.

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Common transaction errors, and possible solutions:

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