Define the Questionnaire form and its questions. Each form is a survey of varying length and intent.
Mandatory fields are: Name, Organization and the first question.
A Question consists of an existing Custom Field, and the Custom Field options will be displayed (at the BATM) for that specific Question.
See: Custom Fields
Questionnaires do not support “Image” or “Document” types.
Next Question
Example:
The example Custom Field “radio button” has 5 options/answers.
5 fields (one for each answer) will be displayed in the defined Next Question dropdown. Operator is able to set order of Questions based on customer’s answer - when customer selects option 1 in first question display Question XY after that / end quiz etc.
! Works only for Custom field type Radio button. For other Custom field types there will be only one filed for Next Question !
Example of Quiz definition: