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CAS activity and errors are constantly logged. These logs are critical tools to diagnose & resolve CAS & customer problems. Not all errors are a problem. Some errors are expected and intentional, and what is DONE with the error is then important. We try to log everything relevant, and we don’t delete logs.

Warning

Hidden to most users, your Your User account must have Administrator privileges to access view this function.

If you use the GB Cloud, the Admin and Master logs are unavailable for security reasons. Please create a Support ticket if you need info from these logs.

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Log Viewer

Search for specific information as desired.

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The master log grows very large quite quickly, so if it exceeds 10MB on Sunday, it’s archived every Sunday. Transactions or events that took place before that Sunday can be located in the appropriate archive. Archives are reference only, and can be deleted at your discretion. Our system won’t delete logs.

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