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Note

On older CAS versions (pre-2021): is your Shared Secret Hash properly set in the Terminal settings?

  • Try resetting it to the default, even if you haven’t changed it recently.

  • This hash is emailed to you after you've confirmed receipt of your BATM.

  • Contact the Support department if you've lost your Shared Secret Hash.

    • The Shared Secret Hash was eliminated in 2020 (version 20201015).

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