Content Comparison

...

• We’ll need the dispenser status code (explained below), and

• an example of a failed transaction (RID/LID), and

• a screenshot of the yellow Terminal ADMINISTRATION screen.

  • See: View the ADMINISTRATION screen

We’ll also need:

• your Crash Logs, and

• your Server Logs.

• See: Sending Logs to Support

...

There’s a status code indicator on the right side of the assembly. The codes are rarely needed, but this is how you you’ll find it. There will be a sequence displayed, we’ll need the entire sequence.

...