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General Bytes uses offers the Twilio API to send SMS codes to you & your customers. The charges per SMS vary across regions, but General Bytes essentially just charges your Organization for reimbursements.

NOTE: The major phone carriers around the globe impose limits upon the frequency of SMS transmission. They do this to prevent SMS spam & to provide a consistent service. The carriers use equipment that has limitations; there’s no getting around this. When these limits are exceeded, the carrier will “filter” out the excess SMS traffic, and those messages will simply be discarded: lost. You’ll commonly see these filtering events occur in batches.

General Bytes has reached the point that the number of messages we send will occasionally exceed the limits, and using our API key may result in service degradation. We can’t change it, Twilio can’t change it, and the carriers can’t change it. You CAN change it, or at least reduce the frequency of incidence - by creating your own Twilio account. In so doing, you’ll avoid the congestion that is inevitable in our operation.

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Note

GENERAL BYTES no longer offers Twilio (or Nexmo) via the GB API (paid service).

  • You must signup for (and deploy in your CAS settings) your own Twilio (or Nexmo) account.

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Navigate to Twilio at: https://www.twilio.com/

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