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  • The power plug should be firmly seated in the bottom rear outside the unit.

  • If using a UPS, please ensure it's turned on and rated to handle at least 200VA. 

  • An external power switch is located next to the external power plug. Make sure the switch is on.

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Find the power switch on the mainboard inside and ensure that it is “ON”

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Tip

Notify General Bytes via email that you've received your machine.

  • Request a GB Partner account if you don’t already have one.

  • If anything in the shipment looks wrong or missing,

    • describe it with as much detail as possible, and

    • send a picture with that email.

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