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If improperly routed, a network (or other) cable may press against the paper roll (especially new rolls) when the door is closed. This is a can be a maddening issue - mind your clearance!
Firmware issue affecting EP802 printers shipped before 2023:
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EP800:
Try a self-test:
Check the printer's DIP switches are set properly:
Disconnect the printer from the BATM, and try another self-test.
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a short video demonstrating the problem.
a picture of your BATM3 Administration page:
3D print a replacement EP-802 spindle cap:
Recommended settings for printing is:
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Reduce model size by 2%, for tight fit on the shaft!!!
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Material with high yield strength (such as PETG).
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Any layer height (use the one with best adhesion for your printer).
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Perimeters 4-6 - or at least 1mm thick wall.
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Bottom and top shell at least 0.7mm thick.
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Infill between 50% to 100% grid (100% linear).
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No supports or rafts needed.
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