...
If you're requesting a new feature, include links (if any) and suggested placement (AML/KYC, Crypto Settings, etc) of this feature in CAS. Describe what the feature will accomplish, and how it will improve your operation.
Bug reports require a CAS version, and the specific steps to reproduce the symptom. To be considered, the bug report MUST be reproducible on the LATEST version of software.
Do not include CONFIDENTIAL INFORMATION! These requests are public, and anyone can see what you write. Redact or obscure any information that might possibly compromise your security.
Create it:
...
You’ll be brought to the official page showing your request. Save the link, and return to it to inquire upon it’s status. Support will have the same access & information, creating a support ticket will not achieve substantial results or increase it’s priority.
Bug Reports & Feature Requests cannot be deleted (by you).
If your Operation is completely disabled by the bug, please DO REPORT IT in a support ticket.
...