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NOTE: The major phone carriers around the globe impose limits upon the frequency of SMS transmission. They do this to prevent SMS spam & to provide a consistent service. The carriers use equipment that has limitations; there’s no getting around this. When these limits are exceeded, the carrier will “filter” out the excess SMS traffic, and those messages will simply be discarded: lost. You’ll commonly see these filtering events occur in batches.

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Navigate to Twilio at: https://www.twilio.com/

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Create your Twilio account.

NOTE: The designed use case for SMS messaging within CAS is for Identity Verification and Opt-in Notifications (“2FA”). We encourage you to obey these strict limitations.

Provide a valid email & phone number, and the following options:

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Locate your keys:

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  • Both the “ACCOUNT SID” and “AUTH TOKEN” are required.

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Buy a phone number.

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  • In this example, the cost is only $1/month.

  • Make sure it is SMS & Voice capable (MMS, Fax not required).

  • Per Twilio: “Toll-free verification required for US messaging. US Toll-Free numbers will not be able to send messages until the verification has been approved.”

  • Information about Twilio Toll-free verification

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Assemble the required parameters:

Using a colon “:” between all 3 parameters, place them in this specific order:

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  • Copy & paste the entire parameter string in one paste operation.

    • CAS fields doesn’t append previous entries.

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Navigate to CAS: Organization: SMS Provider

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Enter the parameters from the previous step:

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Save it.

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Return to the setting, and test it.

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  • You’ll be asked for a receiving phone number.

  • The number should be in international format, e.g. +420296399328

  • For trial accounts (only), the number must be pre-verified in your Twilio settings.

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If everything went as planned, you should see:

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Troubleshooting

From the BASH console, you can test your Twilio settings to ensure that:

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