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| Note |
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NOTE:You must have an Enterprise account with Bitgo to send or receive ETH (or any ETH derivatives).
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Troubleshooting Tips:
The Hot Wallet BUY test
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reveals your
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parameter accuracy.
The other tests are irrelevant in this scope.
The master log will contain relevant
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entries regarding any failures
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.
Have you set “Spending Limits” for your authorization token?
Spending Limits are set when creating the access token at Bitgo. A non-zero amount must be listed for each desired coin. If the amount is left as zero, the Crypto Test will pass, while the live transaction will fail.
A “best practice” is to set the limit to a reasonable minimum. See: https://generalbytes.atlassian.net/l/cp/Xv9ihqgM
Is your tunnel working?
You’ll see this in the log if the tunnel is connecting correctly:
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this indicates a secure connection is active between CAS (
yyy.yyy.yyy.yyy) and your BitGo Node (xxx.xxx.xxx.xxx). If you don’t see “connected”, then please double-check your tunnel password.these log entries have been truncated for ease of viewing. They’ll be somewhat different in your log.
Have you whitelisted your BitGo Express node in your BitGo API keys?
See the instructions above: https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/1001848911/Hot+Wallet+BitGo+Express#2.-Prepare-your-developer-API-token-at-BitGo.
BitGo must permit your BitGo Express node to connect to it’s network.
A standard Bitgo account permits transactions with only these coins (as of Nov 2022):
| Code Block |
|---|
Bitcoin (BTC) Ripple (XRP) Bitcoin Cash (BCH) Litecoin (LTC) Stellar (XLM) Eos (EOS) Tron (TRX) Dash (DASH) ZCash (ZEC) Algorand (ALGO) Mainnet Hedera HBAR (HBAR) Bitcoin Gold (BTG) Casper (CSPR) Polkadot (DOT) Stacks (STX) Solana (SOL) Near (NEAR) |
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