Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

See https://generalbytes.atlassian.net/l/c/FmAMHNPM for more details about Custom Strings.

...

Troubleshooting:

If you use a Standalone CAS, and the SMS link steers you to a blank page, please check your configuration.

The file /batm/config/hostname must be present and contain your server's domain name:

Code Block
cat /batm/config/hostname 
  • that should return your domain name. If empty, add the default to CAS by using:

Code Block
su -c 'hostname > /batm/config/hostname'

If you know your domain name, and wish to enter it specifically (recommended), use:

Code Block
su -c 'echo your.host.name > /batm/config/hostname'
  • replace “your.host.name" with the fully qualified domain name (e.g. example.generalbytes.com).

...

Notes:

Onfido results

CAS status of identity

1

CLEAR

Registered with able auto registration

Awaiting registration with disable auto registration

1

Onfido results

CAS status of identity

2

SUSPECTED_COMPROMISED_DOCUMENT

Identity rejected

3

SUSPECTED_DATA_CONSISTENCY

4

SUSPECTED_POLICE_RECORD

 

5

SUSPECTED_VISUAL_CONSISTENCY

6

SUSPECTED_DATA_VALIDATION

7

SUSPECTED_FACE_COMPARISON

Onfido results

CAS status of identity

1

REJECTED_AGE_VALIDATION

Rejected. Need to try all process of registration again.

2

REJECTED_IMAGE_INTEGRITY

Onfido results

CAS status of identity

Onfido results

CAS status of identity

1

CAUTION_VISUAL_CONSISTENCY

Awaiting registration. Have to verify manually, even if auto registration set up.

2

CAUTION_IMAGE_INTEGRITY

3

CAUTION_DATA_COMPARISO

4

CAUTION_FACIAL_COMPARISON

5

CAUTION_DATA_VALIDATION

6

CAUTION_DATA_CONSISTENCY