Terminal Actions

Cash

Create Cashback: (2-way BATMs only) begins a manually-created REDEEM ticket for your customer.

• This ticket may be sent via email or SMS.

Clear Short Counters: reset the short counters to zero. Used between cashbox drains.

Clear Terminal Balance: manually reset the balance as needed and on-demand.

Recycler float down: empties the Recycler - all cached banknotes are emptied to the cashbox.

• BATM models without an installed Recycler will generate an error message.

Get Alarm Disengage PIN: generate a temporary PIN to disable the BATM Alarm.

• See: BATM Alarms

Configuration

Duplicate Terminal: quick method of replicating another Terminal’s configuration when adding a new Terminal.

Wi-Fi Reconfigure: Use this option to change your CONNECTED BATM’s Wi-Fi settings.

• Unless the BATM is already connected to CAS, there’s no way to communicate to the BATM that you wish for it to connect to a different Wi-Fi option.

• Enter the precise SSID and Password to connect.

• A failed connection will automatically revert to the “old” working connection.

IP Whitelist Configuration: adjust your whitelisted IPs.

Convert to __ way machine: allows you to add/remove dispensing methods for the specified device (in CAS). See notes below.

Delete Terminal: hide the Terminal from view & use.

Unpair Terminal: re-pairs the BATM signature with CAS (security).

Create Terminal Template: triggers the creation of a Terminal Template based upon the settings of the current Terminal.

See: Terminal Templates - General Bytes Knowledge Base - Confluence

Publish Settings: displays the “Publish Settings” dialog.

• Terminal Settings | Publish Settings

Monitor

Remote Screen Inspection: takes a current screenshot of the BATM upon command, and saves it here.

Uptime Analytics: view a report showing the statistics regarding Terminal uptime.

Surveillance photos: inspect any photos triggered by “Collect Photo”.

Collect Photo: tells the BATM to take a picture. This may take a few minutes to show up in the list accessed by clicking on Surveillance photos (above).

Collect Videos: tells the BATM to upload any saved videos to the CAS server (e.g. cashbox collection videos).

Hardware

Reboot Terminal: restart and reload the terminal software.

Terminal Self Test: see Terminal Self Test - General Bytes Knowledge Base - Confluence

Clear Remembered HW Configuration: resets the HW fingerprint. This can “break” existing pairing, but is required when replacing certain BATM components.

Factory Reset: perform a remote factory reset.

• See: Reset to Factory Defaults

Software

Upgrade Terminal: select this to upgrade the BATM software to the latest version immediately. Upgrades are frequently released monthly. After upgrading remotely, be sure to refresh your browser to see the newly installed version reflected accurately.

• Also see: Update Your BATM Firmware

Acceptor Update: downloads and installs new acceptor firmware to the BATM. See: Acceptor Billset Upgrade - General Bytes Knowledge Base - Confluence

Create Restore Point: this forces your BATM to backup your current state. In the event of a crash, the BATM will automatically restore itself to that saved state (firmware, Server IP, and Admin QR).

Restore From Restore Point: reverts the BATM firmware and settings to the most recently saved Restore Point.

USB Dongle Update: prepares new firmware to be uploaded to the Terminal’s door sensor dongle.