The BATM must connect to CAS. CAS must have the Terminal setup in advance for the BATM to successfully connect. This error will be seen if the Server IP (on the BATM) points to a CAS server that isn’t expecting or waiting for it.
This error indicates that the Terminal with this serial number is not prepared on CAS.
Turn off the BATM.
Add the Terminal to CAS.
Reapply power to the BATM and retry.
Do you use the GB Cloud?
Duplicate an existing Terminal if you already have one setup.