Terminal Actions can be accessed from both the Terminals Dashboard, and from within the Terminal Settings. The options listed below are available when selected from within the Terminal Settings.
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Cash
Create Cashback: (2-way BATMs only) begins a manually-created REDEEM ticket for your customer.
This ticket may be sent via email or SMS.
Clear Short Counters: reset the short counters to zero. Used between cashbox drains.
Clear Terminal Balance: manually reset the balance as needed and on-demand.
Recycler float down: empties the Recycler - all cached banknotes are emptied to the cashbox.
BATM models without an installed Recycler will generate an error message.
Get Alarm Disengage PIN: generate a temporary PIN to disable the BATM Alarm.
See: BATM Alarms
Duplicate Terminal: quick method of replicating another Terminal’s configuration when adding a new Terminal.
Wi-Fi Reconfigure: Use this option to change your CONNECTED BATM’s Wi-Fi settings.
Unless the BATM is already connected to CAS, there’s no way to communicate to the BATM that you wish for it to connect to a different Wi-Fi option.
Enter the precise SSID and Password to connect.
A failed connection will automatically revert to the “old” working connection.
IP Whitelist Configuration: adjust your whitelisted IPs.
Convert to __ way machine: allows you to add/remove dispensing methods for the specified device (in CAS). See notes below.
Delete Terminal: hide the Terminal from view & use.
Unpair Terminal: re-pairs the BATM signature with CAS (security).
Create Terminal Template: triggers the creation of a Terminal Template based upon the settings of the current Terminal.
See: https://generalbytes.atlassian.net/l/cp/WS4CeeM0
Publish Settings: displays the “Publish Settings” dialog.
Monitor
Remote Screen Inspection: takes a current screenshot of the BATM upon command, and saves it here.
Uptime Analytics: view a report showing the statistics regarding Terminal uptime.
Surveillance photos: inspect any photos triggered by “Collect Photo”.
Collect Photo: tells the BATM to take a picture. This may take a few minutes to show up in the list accessed by clicking on Surveillance photos (above).
Collect Videos: tells the BATM to upload any saved videos to the CAS server (e.g. cashbox collection videos).
Hardware
Reboot Terminal: restart and reload the terminal software.
Terminal Self Test: see https://generalbytes.atlassian.net/l/c/vRd3sr6i
Clear Remembered HW Configuration: resets the HW fingerprint. This can “break” existing pairing, but is required when replacing certain BATM components.
Factory Reset: perform a remote factory reset.
Software
Upgrade Terminal: select this to upgrade the BATM software to the latest version immediately. Upgrades are frequently released monthly. After upgrading remotely, be sure to refresh your browser to see the newly installed version reflected accurately.
Also see: Update Your BATM Firmware
Acceptor Update: downloads and installs new acceptor firmware to the BATM. See: https://generalbytes.atlassian.net/l/cp/f1N2HR97
Create Restore Point: this forces your BATM to backup your current state. In the event of a crash, the BATM will automatically restore itself to that saved state (firmware, Server IP, and Admin QR).
Restore From Restore Point: reverts the BATM firmware and settings to the most recently saved Restore Point.
USB Dongle Update: prepares new firmware to be uploaded to the Terminal’s door sensor dongle.
Notes
Configuration: Convert to __ way machine:
This conversion may be required when a dispenser/recycler is added or removed.
Convert to Two way machine: adds the necessary configuration and reporting to enable this BATM to account for outgoing fiat.
Convert to One way machine: removes the configuration and reporting for this BATM to account for outgoing fiat.