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Tip

This article describes updating the acceptor billset.

  • Create a Support ticket if you feel the acceptor needs to be reprogrammed - that procedure is different, it is not described here & is deliberately undocumented.

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We will reply to your support ticket notifying you of the billset “flavor”. All questions (above) must be ascertained before we can prepare the download, so please provide all requested details in advance.

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Download and install the billset to the Terminal.

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4. You’re done. The billset should now accept the specified banknotes.

  • NOTE: trustTrust, but verify!

    • Test that every banknote denomination is ACTUALLY accepted.

    • If older banknotes should now be rejected, test that they are actually rejected!

Note

Alternative method (manual)

With this method, billset installation is performed in 2 distinct steps. This method may be preferred where a large number of BATMs are deployed and an automated process is required.

Step 1: download the billset firmware.

Info

In this example:

  • BT123456 will represent the actual serial number of your BATM.

  • FWNAME will represent the actual firmware package to be installed. To get correct FWNAME value please contact GB tech support. Please mention whether you have a recycler or bill acceptor.

  1. Determine the required billset name (as described above).

  2. Login to your CAS server CLI (Command Line Interface).

  3. Download the latest firmware to your server:

Code Block
sudo /batm/batm-manage acceptor FWNAME BT123456
  • Any errors or indications of failure: STOP. Create a support ticket & attach a screenshot.

Next: apply the upgrade at the BATM (detailed below).

Step 2: install the billset at the BATM.

The acceptor firmware can only be updated at the location itself. This is a security feature, preventing a malicious actor from arbitrarily uploading hacked firmware to your BATM.

  • ALWAYS EMPTY (FLOAT DOWN) THE RECYCLER (if used) BEFORE UPDATING!

Enter the administration menu on your BATM:

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Press the "ACCEPTOR UPDATE" button

  • The BATM will now download and install the new firmware from the CAS.

  • The upgrade may take up to 35 minutes. 10 minutes is typical. Please be patient.

  • A stable & uninterrupted internet connection is required!

  • Repeat this step at each BATM in your network.

  • Report any errors to GB Support.

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Confirm the upgrade was accepted by looking at either:

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