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Please, help us - to help you!

Note

If you are having a problem with a transaction, please contact the BATM Operator.

We manufacture & sell BATMs around the world, and have no control or information about transactions conducted on BATMs at locations that are owned by local Operatorsthat merely feature our label.

  • General Bytes does not buy or sell cryptocurrency of any kind. We only build BATMs.

  • For assistance in identifying the Operator of a BATM Operator in your area, please visit CoinATMRadar.

Operators that own and operate our BATMS:

Your time is important. We want to fix your problem quickly so that you can do what you do best - run your business and trade crypto!

When you have a problem, we'll need certain information to help you. In our knowledgebase articles, we help you assemble the information required to try to identify your particular problem yourself, but we’ll need to know that you’ve tried that first. Please make routine use of the knowledgebase to save yourself time and effort.

There's some information that we frequently must request. Each request from us delays your solution. This is the most basic information that we'll need to track your case and document solutions:

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