The recycler will reject unauthorized banknotes (of course) - but any type of jam in any section of the banknote handling path will also cause banknotes to be rejected.
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LED status | Meaning | Actions/additional articles |
|---|---|---|
GREEN (LEFT) Solid | Normal - ready to accept | No action |
GREEN (LEFT) 1 Flash | Normal - standby | No action |
YELLOW (CENTER) Solid | Cash-box unseated/not present or Recycler Module open | Reseat cash-box, Close the Recycler Module |
YELLOW (CENTER) 1 Flash | Poor acceptance | Clean the unit head |
YELLOW (CENTER) 2 Flashes | Jam in the Acceptor Module | Clear the jam in the Acceptor Module |
YELLOW (CENTER) 3 Flashes | Jam in cash-box | Open Recycler and clear note, if unable, close Recycler and remove cash-box. |
YELLOW (CENTER) 4 Flashes | Jam in Recycler | Open Recycler and clear the jam. If the Recycler Green LED is flashing, then note belongs to the system. If the LED is solid on, return the note to the customer. |
RED (RIGHT) Solid | Cash-box full | Replace with an empty cash-box |
RED (RIGHT) 1 Flash | Acceptor hardware fault | Replace the acceptor head with a programmed spare, contact support in case of warranty claim |
RED (RIGHT) 2 Flashes | Interface board hardware fault | Replace the interface board, contact support in case of warranty claim |
GREEN/YELLOW/RED (LEFT/CENTER/RIGHT) All solid/All Flash | Unprogrammed unit, Unit in bootloader, Failed acceptor update | Program unit - contact support team to get more information |
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3. Inspect the Interface Module
The interface module Interface Module is a card that slides into a position just beneath the head. The card is not held into place with any screws or fasteners, and under certain circumstances - it could wiggle out. It also holds the gold electrical connections that connect connects the head to the headRecycler. Debris or damage to the pins can disrupt the electrical connections, causing a “hardware fault” error.
Inspect the gold pins for damage. They are very fragile and can easily be bent out of shape or broken. If they are damaged, the pins cannot be repaired (the module must be replaced).
Check that the card module is fully inserted. The edges of the card (identified by arrows in the picture) should be flush with the card bracket (as shown in the picture). If there is any amount of gap (and referencing the picture), push the card towards the rear of the BATM at the area labeled “PUSH”. No tools required. Do not use excessive force. If the card slides in, you’ve likely solved the problem.
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