...
Before you start troubleshooting, make sure you're familiar with the concept of pairing. This guide is designed to help you with that. We assume you're running at least server version 20230801.
Navigate to the Right Section
...
Terminal with version 20230801 and higher
...
Quick jump
My Terminal version is:
...
Terminal with version 20230801 and
...
newer
Pairing Steps
Deployment Scenario | Terminal State | Actions to Take | Notes |
|---|---|---|---|
Scenario A | Previously paired, VPN configured | Set the terminal server's host/IP via advanced admin. Look for error screen with pairing code. | In CAS, approve new pairing request. |
Scenario A | Never paired, No VPN | Create terminal on server, generate VPN config. Set host/IP. | As above. |
Scenario B | Never paired | Create terminal on server, set host/IP. | As above. |
Scenario B | Previously paired | Set host/IP. | As above. |
...